Terms of Service
By using our services, you agree to these terms and conditions that govern your relationship with Eco Filament Lab.
Agreement to Terms
By accessing and using Eco Filament Lab's website and services, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service or purchase any products from our website.
Products and Services
Eco Filament Lab specializes in:
- Sustainable 3D printer filament made from recycled plastic waste
- Eco-friendly printing materials
- Custom filament solutions
- Environmental impact consulting services
All products are manufactured in Bangladesh using environmentally responsible processes and materials.
Payment and Pricing
All prices are listed in currency specified on our website. We reserve the right to modify prices at any time without prior notice.
- Payment must be received before orders are processed
- We accept major credit cards and other secure payment methods
- All transactions are processed through secure payment gateways
- Prices do not include shipping costs unless specified
- VAT and applicable taxes may apply based on your location
Shipping and Delivery
We strive to process and ship orders promptly:
- Orders are typically processed within 2-3 business days
- Shipping times vary based on destination
- International shipping may be subject to customs duties
- Tracking information will be provided once orders ship
- Risk of loss passes to you upon delivery to the carrier
Returns and Refunds
We stand behind the quality of our products:
- Defective products may be returned within 30 days of purchase
- Products must be unopened and in original condition
- Shipping costs for returns are the responsibility of the customer
- Refunds will be processed within 7-10 business days of receipt
- Custom orders are final and non-refundable
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Eco Filament Lab and protected by international copyright laws.
Unauthorized use of any materials from this website is strictly prohibited without prior written consent.
Limitation of Liability
Eco Filament Lab shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from use or inability to use our products or services.
Our total liability for any claims arising from use of our products shall not exceed the amount paid for the specific product that gave rise to the claim.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: legal@ecofilamentlab.com
Address: Dhaka, Bangladesh
Last updated: 12/18/2025